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Who pays the best shampoo for seborrheic dermatitis scalp travel expenses if the baby lies in the clinic? Who helps if a family retreats from the daughter's neurodermatitis? Who accompanies families whose son has died? Answer: The free telephone information service for social questions in health care has been running since April 1 in the trial phase. From July, it will be available nationwide to experts and affected persons. Betafon number 0 18 05/2 38 23 66 corresponds to the letter b-e-t-a-f-o-n on the telephone keys.

Everyone can appeal to psychosocial and social law questions for families with chronically and handicapped children: doctors, pharmacists, nurses, therapists and those affected. The majority of the questions have so far focused on contacts with authorities, public authorities and social institutions, contacts with appropriate self-help groups seborrheic dermatitis home treatment, tips on the application for budgetary aid and financial aid, and assistance in case of death, for example through sibling care. Most calls are associated with premature infants, with chronically, heart, and cancer-affected children and adolescents.

The betafon helps in a practical and competent way, but it does not provide continuous support: either a question is answered directly or a contact person is determined on the spot and the contact to the caller is established. At the betafon, specialists from the health care sector who are trained for the special features of telephone counseling seborrheic dermatitis scalp cure: As callers often can not formulate their question in a targeted manner, the telephone consultants systematically address the problem while at the same time paying attention to important secondary aspects.

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